Riverboat Discovery – Reservationists are in a customer service focused position spending about half of the workday time face to face with our guests and the other half of the day answering phones, responding to emails, giving directions, and other administrative related tasks as directed. Riverboat Discovery - Dining Hall Associates serve as customer service representatives for visitors to the Riverboat Discovery provide dining service to guests and meet their needs to ensure a pleasurable dining experience set up/remove food service items greet and seat guests in a prompt and courteous manner reset tables according to service standards operating commercial dishwashers ensuring cleanliness of dishes including some polishing of glass for water spot removal maintain sanitation and safety standards. Perform other duties related to the successful operation of a retail store including cleaning and moderate lifting. ‍ Riverboat Discovery - Retail Sales Associates serve as a customer service representative for visitors to the Riverboat Discovery assist visitors with purchases prepare and stock merchandise for sale perform inventory control duties organize and distribute merchandise. Wages include $1/hour bonus paid in a lump sum at the end of our season. We offer multiple levels of employment opportunities to lead and manage a team. The job descriptions and hours range from job to job, but we do not require our employees to come into a department with a specific set of skills in hand as long as our employees are excited and energetic we can teach them anything they need to know to do their job. As a company, we are committed to create a trip that is a memorable, first class experience for our guests.

However, it is vitally important that every employee (whether On Stage or Back Stage) provides the highest level of customer service possible.

On Stage positions have more interaction with our guests, while Back Stage positions have less interaction. They can be categorized into two groups, On Stage and Back Stage. Join the Family! The Riverboat Discovery and Gold Dredge 8 offer a multitude of jobs in every department of the operation.Īll of our positions at Riverboat Discovery & Gold Dredge 8 have an element of customer service some more so than others.

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